More bandwidth, please #netlit

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Yes- MT @RoyAtkinson A6: Yes. But...: Complexity drives channel choice. When it’s a complex issue, people want phone, chat or F2F. #custserv

— Bruce Waltuck (@complexified) September 9, 2015

I often think about channels in terms of the bandwidth they afford. As Bruce tweeted, when dealing with complexity, additional bandwidth is desired because we want to take advantage of the additional communications cues they enable. 

Different channels fall along a continuum face-to-face -> video conferencing -> audio-only -> real-time text -> asynchronous text, For the most effective collaboration, we need to choose the appropriate form of communicating for the given situation.

Working out loud vs. presenting out loud #netlit

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Lessons from Harvard vs M.I.T. - Center for Creative Leadership

Kleon suggests that we all hold back our work for too long, waiting until it is polished and perfect and presentable to the world. But the truth is, people learn just as much from the process you use to do your work and the lessons you learn along on the way.

Working out loud requires being vulnerable, because it means admitting you don't have all the answers. What might happen if you work out loud and someone else realizes that you are going about it all wrong? Hopefully, they let you know a better way, and you can learn, as a result. 

Why network leadership is like gardening - Gen. Stanley McChrystal talk - #netlit

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Gen. Stanley McChrystal | Commonwealth Club

His leadership credits during his 34-year career include serving as a four-star general, former leader of the Joint Special Operations Committee and a former Green Beret. Come hear him speak about leadership in our changing world.

The military is often thought of as the quintessential hierarchical organization. In this presentation to the Commonwealth Club of California, General Stanley McChrystal (Retired) talks about transforming his command into a team of teams or network, and why a rigid hierarchy is incompatible with todays complex environment.

If the military can recognize the problem and undergo such a transformation, why can't many other organizations?

On the necessity of group boundaries for effective networks. #netlit

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In social networks, group boundaries promote the spread of ideas, study finds

But when group boundaries are eliminated entirely, people have almost nothing in common with their neighbors and therefore very little influence over one another, making it impossible to spread complex ideas.

Learning platforms

1 min read

Platform strategy: A new level for platforms | Deloitte University Press | Business Trends

As with social platforms and mobilization platforms, learning platforms critically depend on the ability to build long-term relationships rather than simply focusing on short-term transactions or tasks. Unlike the other platforms, though, learning platforms do not view participants as “static resources.” On the contrary, they start with the presumption that all participants have the opportunity to draw out more and more of their potential by working together in the right environment.

Shared by @k1v1n on Twitter.

#netlit